Shipping

Good things take time and your piece is no exception. Every order is crafted specifically for you, giving our makers the space to focus on precision, quality, and detail. By waiting, you’re not just receiving an item you’re experiencing the value of intention and care.

Made-to-order is our way of fighting overproduction and fabric waste, supporting slow fashion, and creating something that lasts both in style and quality. Your patience transforms into something unique, meaningful, and entirely yours a piece that reflects the thoughtfulness behind every stitch.

We begin production after your order is placed.

Production Time: Please allow 2–4 weeks for your item to be made before shipping.

You will receive an email confirmation once your order has been dispatched.

Shipping & Delivery Times

Free UK shipping on all orders £190 or more, international shipping £350 or more.

United Kingdom DPD UK Standard / Next Day £5.00  1–2 business days
Europe DHL Express Express International £25  2–5 business days
Rest of World DHL Express Express International £40 3–7 business days

International Shipping

Delivery time: 5–10 business days after production (varies by location)

Shipping fees are calculated at checkout.

Note: Shipping time do not include the 2-4 week production window

Customs & Import Taxes

International customers are responsible for any customs duties or import taxes.

These fees are not included in the product or shipping price and may be collected upon delivery.

Order Tracking

Once your order ships, you’ll receive a confirmation email with tracking details.

Please allow up to 48 hours for tracking to update after dispatch.

Delays or Issues

Delays may occur during peak seasons or due to courier service disruptions.

We are not liable for orders lost or marked as “Delivered” by the courier. If your parcel is delayed, please contact us at Tamarcheriene@gmail.com

If the recipient refuses delivery of their order for any reason, your package will be returned to us. The customer is responsible for paying for shipping costs for returning any item/s.

Shipping costs are non-refundable.

Once an order has been shipped and is in transit, the order can no longer be cancelled.